Area of expertise:

Experienced in Career guidance, CV enhancement and interview training, process improvement and solving bottlenecks performance; Training; Set up of on-the job training programs; Budget preparation and followup; Rollout / implementation of SOPs; Digitization of processes and use of new technologies / solutions;  

Education:

• MBA, LAU
• BA in Business Administration, AUB
• PMP certification

Experience:

• Created programs for people who cannot read and write, programs to help operational employees gain soft skills and technical skills so they can advance in their workplace
• Built a project management office that worked on the roll out of operational processes in Morocco, Gabon, Congo Oman, UAE and Lebanon; Monitored operational KPIs to ensure minimum operational inefficiencies.